Privacy Policy

Aspen Cloud Corporation ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use our product, Triplit ("Software"), and your rights regarding this information.

1. Information We Collect

1.1 Personal Information:

Email Address: We collect your email address when you sign up for an account. We use this to contact you regarding your account and our services.

1.2 Non-Personal Information:

Usage Data: We collect information about how you use the Software, including IP addresses, browser types, and other anonymous usage data through Google Analytics and other tracking technologies. Error Tracking: Our error tracking software may collect IP addresses to diagnose and fix issues.

2. How We Use Your Information

2.1 To Provide and Improve Services:

We use your personal information to create and manage your account, provide customer support, and improve our services.

2.2 Communication:

We use your email address to send you updates, notifications, and information related to your use of the Software.

2.3 Analytics:

We use anonymous usage data to understand how our users interact with the Software and to enhance user experience.

3. Information Sharing

3.1 Third-Party Services:

We may share your information with third-party service providers that perform services on our behalf, such as payment processing, analytics, and error tracking. These service providers are required to protect your information and only use it for the purposes we specify.

4. Data Security

4.1 Protection Measures:

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet-based service is completely secure, and we cannot guarantee absolute security.

5. Your Rights

5.1 Access and Control:

You have the right to access, correct, or delete your personal information at any time. To do so, please contact us at support@triplit.dev.

5.2 Data Deletion:

If you wish to delete your account and data, you can request this by contacting us at support@triplit.dev. We will comply with your request promptly.

6. Cookies and Tracking Technologies

6.1 Cookies:

We use cookies and similar tracking technologies to track the activity on our Software and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Software.

7. International Transfers

7.1 Data Transfers:

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We take appropriate measures to ensure that your personal information remains protected.

8. Children's Privacy

8.1 No Services to Children:

Our Software does not address anyone under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under age 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

9.1 Policy Updates:

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Aspen Cloud Corporation Email: support@triplit.dev

By using the Software, you acknowledge that you have read and understand this Privacy Policy and agree to its terms.